FAQ
01/
What are your covid protocols?
We practice physical distancing and hold as many classes outdoors as possible. Most classes are offered by zoom. For class specific mask policies, click on the class name at zoyoga.punchpass.com
02/
I’m out of shape/have an injury/haven’t worked out in a long time. Will I be able to keep up?
We offer lots of options during each class so every person can be successful. We have new clients in our classes all the time and we have long term clients that still take advantage of options. We are not synchronized swimmers and we should not be doing the same thing all the time.
03/
I don’t usually enjoy exercise. Why might this be different?
We know that the best exercise class for you is the one you will keep coming back to. We work hard to make our classes fun with great music and a variety of movement.
04/
What benefits can I hope to realize in ZYF classes?
In surveys, members report increased strength and mobility and decreased weight, pain, and stress. They also report enjoying our community.
05/
What will I pay as a new client and an ongoing member?
We have a new client special and great membership packages. Check out the Purchase page on this site for details.
If you have insurance with HealthPartners, UCare, or Preferred One, you may be eligible for a $20 rebate every month. Call then number on the back of your insurance card to find out.
06/
Where can I find class descriptions?
Check out the Schedule page on this site. If you click on any class name, you will see a description.
07/
Should I make a reservation?
Yes. Check out the Schedule page on this site for availability.
You can watch this video for a tutorial.
https://www.youtube.com/watch?v=P6Pdqp-WXrM&list=PLBpQRBhCfiEGrXuusq2tCyf7WWLkDQyaB&index=4
08/
If I can’t make it to class, should I cancel my reservation?
For in-person classes, yes. Check out the Schedule page on this site for availability. For zoom classes, you do not need to cancel and we send “no shows” the recording of the class to use when most convenient.
https://www.youtube.com/watch?v=gLGGb3k9goc&list=PLBpQRBhCfiEGrXuusq2tCyf7WWLkDQyaB&index=3
09/
I’m not sure your class times will work for my schedule. What are my options?
You have two! You can take on-demand classes from our Content Library at any time OR you can sign up for a zoom class and when you “no show” you will receive the recording from that class with 24 hours.
https://www.youtube.com/watch?v=N1BfCAAYZYc&list=PLBpQRBhCfiEGrXuusq2tCyf7WWLkDQyaB&index=2
https://www.youtube.com/watch?v=P6Pdqp-WXrM&list=PLBpQRBhCfiEGrXuusq2tCyf7WWLkDQyaB&index=4
10/
Are your classes heated?
Not unless we are outdoors and it's hot! Indoor classes are done at about 70 degrees. We encourage clients to ask the instructor to adjust the temperature as needed.
11/
Do you have mirrors in the studio?
Studio classes do have mirrors. However, you can position your mat outside the mirrors if you prefer.
12/
What should I wear?
Comfortable clothing you can move in. Keep in mind, your upper body may be upside down at times, so think about that when choosing your shirt. Refrain from wearing any scents. In the winter, bring a long-sleeved layer and socks. We do not wear any shoes in the studio.
13/
What should I bring/have?
Water and a mat if you have one. Find additional equipment suggestions by clicking on the clas name at zoyoga.punchpass.com. Use what you have. Don't worry about what you don't have. If you are looking for recommendations on where to purchase your own equipment, email julie@zooga.com or test 612-210-6981
14/
When should I arrive for class?
For both in person and and zoom classes, if it's your first class, "arrive" 15 minutes early. After that, arrive between 5 and 15 minutes before class begins.
15/
Where should I park when I'm attending an in person class?
From Hamel Road, turn onto Souix Drive. For indoor classes, you can park on your left. For park classes, pull ahead a bit further and then park on your right.
16/
Can I bring my child to the class?
If your child is 14 or older, yes! They will need their own account at zoyoga.punchpass.com with their own email, purchase, and reservations. You will need to sign their waiver and attend class with them. If you have a younger child you would like to bring to class, please email julie@zoyoga.com.
17/
How do I cancel a membership?
We make this very easy. Just send an email to julie@zoyoga.com. Your membership will be canceled within 72 hours.
01/
What are your covid protocols?
We practice physical distancing and hold as many classes outdoors as possible. Most classes are offered by zoom. Masks are optional.
02/
I’m out of shape/have an injury/haven’t worked out in a long time. Will I be able to keep up?
We offer lots of options during each class so every person can be successful. We have new clients in our classes all the time and we have long term clients that still take advantage of options. We are not synchronized swimmers and we should not be doing the same thing all the time.
03/
I don’t usually enjoy exercise. Why might this be different?
We know that the best exercise class for you is the one you will keep coming back to. We work hard to make our classes fun with great music and a variety of movement.
04/
What benefits can I hope to realize in ZYF classes?
In surveys, members report increased strength and mobility and decreased weight, pain, and stress. They also report enjoying our community.
05/
What will I pay as a new client and an ongoing member?
For our New Clients, check out the bottom of the Home Page. For ongoing prices, check out the Plans & Pricing page.
If you have insurance with HealthPartners, UCare, or Preferred One, you may be eligible for a $20 rebate every month. Call the number on the back of your insurance card to find out.
06/
Where can I find class descriptions?
Check out the Class Offerings page, scroll down and Read More.
07/
Should I make a reservation?
Yes. All new and ongoing clients must book and pay in advance for all classes. Here's your handy link: https://www.zoyoga.com/schedule
08/
If I can’t make it to class, should I cancel my reservation?
For in-person classes, yes. Log in to My Bookings and cancel. For zoom classes, you do not need to cancel and we send “no shows” the recording of the class to use when most convenient.
09/
I’m not sure your class times will work for my schedule. What are my options?
You have two! You can take on-demand classes from our Video Library at any time OR you can sign up for a zoom class and when you “no show” you will receive the recording from that class within 24 hours.
10/
Do you have an app?
Yes. Look for Fit by Wix in your app store. Be sure to use the same log in on the app and on your desktop.
11/
How do I participate in your zoom classes?
Reserve your class. You will get a link the day before or you can log in and go to My Bookings to get your link. Try and log in early - you can keep your camera and mic off while you wait to get started (or go put a load of laundry in).
12/
What should I wear?
Comfortable clothing you can move in. Keep in mind, that your upper body may be upside down at times, so think about that when choosing your shirt. For in-person classes, refrain from wearing any scents. In the winter, bring a long-sleeved layer and socks. Some of our locations do not allow shoes in the sutdio.
13/
What should I bring/have?
Water and a mat if you have one. Find additional equipment suggestions Class Offerings page (scroll down) Use what you have. Don't worry about what you don't have. If you are looking for recommendations on where to purchase your own equipment, email julie@zooga.com or text 612-210-6981
14/
When should I arrive for class?
For both in-person and zoom classes, if it's your first class, "arrive" 15 minutes early. After that, arrive between 5 and 10 minutes before class begins.
15/
Where should I park when I'm attending an in person class?
You should find direction and parking information in your confirmation email. If you need more detail, email julie@zoyoga.com.
16/
Can I bring my child to the class?
If your child is 14 or older, yes! They will need their own account at zoyoga.com with their own email, purchase, and reservations. You will need to sign their waiver and attend class with them. If you have a younger child you would like to bring to class, please email julie@zoyoga.com.
17/
How do I cancel a membership?
You can cancel, downgrade or upgrade your own membership at any time. Just log into your account and head to My Subscriptions.